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    Finding out you might have a sexually transmitted infection (STI) can be alarming. Many people feel embarrassed, unsure who to talk to or afraid to even ask questions. But getting answers and care should not feel uncomfortable or judgmental.

    The need for trusted guidance is growing. According to the 2025 Dallas County Community Health Needs Assessment (CHNA), HIV cases continue to rise, with more than 21,727 reported in Dallas County in 2023 alone. As infections increase, access to clear information and care becomes even more important.

    That’s where Parkland Health’s STI Hotline comes in. 

    “We help people in distress because they are concerned of having an STI or they currently have an STI,” said Cornelius Brewer Bell, MHA/Ed., RN, CHNA Comprehensive Care Coordinator with the STI Prevention & Testing team. “The biggest portion is connecting with patients when they test positive, getting them screened, getting them in for treatment and educating them about sexual health.”

    Launched in 2022, the hotline connects callers with experienced nurses and providers who can answer questions, offer education, support and help with next steps for testing and treatment. Whether someone has symptoms, tested positive or simply has questions, the hotline serves as a one-stop resource for testing, treatment and sexual health education. 

    “The goal is to reach people from all walks of life, whether by providing education or connecting them to a clinic where they can get the care and support, they need,” Bell said. 

    The hotline can even schedule same-day testing appointments. Just as important, Bell emphasizes the need to create a space for every caller to feel heard, respected and comfortable.

    “What they can expect are healthcare providers with a friendly voice, non-judgmental, who are ready to take care of them,” Bell said. “The important thing is to call and take care of your sexual health, just like you would with diabetes, cancer or any other chronic disease.”

    Your health matters, and help is just one call away.  Don’t guess – call and ask the STI Hotline at 214-266-7837 Monday through Friday from 8 a.m. to 5 p.m. 

    The post Don’t Guess: Call and Ask the STI Hotline Today appeared first on Dallas Weekly.

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